Usability assessment using m-Health app usability questionnaire on the iPosyandu application in Central Sulawesi

Abstract

The iPosyandu mobile application is one of the android-based smartphone applications that contains information about the growth and development of babies/toddlers and about pregnancy as an effort to reduce maternal mortality rate (MMR). This study's objective is to evaluate the usability of the iPosyandu mobile application and offer modifications to increase its reusability. The study was conducted on 88 pregnant women at the Lere Health Center and Kinovaro Health Center which were divided into 44 people from signaling areas and 44 people from signal-difficult areas using mixed method research with an explanatory sequential design. The m-Health app usability questionnaire (MAUQ) is employed in the quantitative stage, whereas the focus group discussions (FGD) approach is used in the qualitative stage. The calculation of the MAUQ score in this study showed that each statement item contained in 3 variables or aspects in the MAUQ questionnaire got a good score with a total average scale of 6.26 (89.41%) in the signaled area and 6.29 (89.81%) in the signal-difficult area where the score was >4. There are still some barriers to using the program, thus enhancements must be done to increase user comfort.