Modification of Calgary Cambridge for Indonesian Medical Students: Communication Guidelines

Galih Cahya Wijayanti, Rizma Adlia Syakurah, Mariatul Fadilah

Abstract


Doctor who has effectively communication skills can improve consultation outcome such as patient satisfaction, adherence to treatment, and recovery process. However, effective doctor-patient communication is rarely applied in practice. Limited consultation time, patient overload, burned out, and poor communication skill are among the factors that caused ineffective doctor-patient communication process. This study aims to develop a new guideline by modifying the Calgary Cambridge medical interview guide as a doctor-patient communication in Indonesia. This study uses qualitative approach within four stages: expert panel, student panel and FGD, expert review, and trials. Informants are chosen purposively. Three points of high category, 24 points middle, and 44 points of low category are resulted from expert panel stage which consist of specialized doctor representatives from 12 clinical divisions in RSMH. High and middle category are discussed in student panel and FGD with two groups of clerkship member in RSMH. The results will be validated by doctor-patient communication expert (expert review) and tested in role play by clerkships. There are 8 main points and 11 effective tips as a modification of the Calgary Cambridge guide checklist with effective consultation about 5-6 minutes. The guideline can be applied and used to communicate between doctors-patient in daily consultations as appropriate with practical conditions, social, and cultural in Indonesia

 


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DOI: http://doi.org/10.11591/ijphs.v10i2.20612
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